Do you have any warranty?
Yes, we have 12 months warranty on the host machine and a 3 months free replacement warranty for spare parts.
Do you provide timely technology support?
We have a professional technology supporting team for timely services. We provide operation and user manuals for your reference, and you can contact us via webcam and online chat for assistance.
How can I pay for the samples?
You can pay via Paypal, Western Union, or T/T. Please choose the method that is most convenient for you.
What is your delivery time?
Orders are typically processed and shipped within 3-5 working days after your payment is received.
What are your shipping methods?
Products can be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX, etc.).
Should I confirm details before ordering?
Yes, please confirm shipping details and product specifications with us before placing your final orders to ensure everything meets your requirements.